This Privacy Policy describes how CultureeDitiz("we", "our", "us"), a brand owned and operated by Fynzon Tech India Private Limited, collects, uses, stores, processes and protects your personal information.
By using the Website, you consent to the collection and processing of your information in accordance with this Privacy Policy.
- INFORMATION WE COLLECT
Personal Information
We may collect:
- Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- Date of Birth (if voluntarily provided)
- Communication preferences
Transaction Information
- Order history
- Payment details through authorized gateways
- Refund information
Transaction Information
- IP address
- Device information
- Browser type
- Cookies
- Operating system
- Location data
- Website activity and usage patterns
- PURPOSE OF COLLECTION
Personal Information
Information may be used for:
- Processing orders
- Delivering products
- Customer support
- Managing returns and refunds
- Improving user experience
- Fraud prevention
- Analytics
- Promotional communications
- Compliance with legal obligations
- PAYMENT INFORMATION
Payments are processed through secure third-party payment gateways.
CultureeDitiz does not store:
- Credit card details
- Debit card details
- CVV numbers
- Internet banking passwords
- SHARING OF INFORMATION
Information may be shared with:
Logistics Partners
For order delivery and tracking.
Payment Processors
For processing transactions.
Service Providers
Including:
- Credit card details
- Debit card details
- CVV numbers
- Internet banking passwords
Government Authorities
Where disclosure is required under law.
We do not sell customer information.
- MARKETING COMMUNICATIONS
Customers may receive:
- Order updates
- Delivery notifications
- Promotional emails
- WhatsApp notifications
- SMS alerts
Users may opt out from marketing communications at any time.
- COOKIES
Cookies are used to:
- Enhance browsing experience
- Store preferences
- Analyse website traffic
- Improve recommendations
Users may disable cookies through browser settings.
- DATA SECURITY
We employ commercially reasonable safeguards including:
- Encryption
- Secure servers
- Restricted access
- Firewalls
- Authentication mechanisms
However, no electronic transmission is completely secure.
- DATA RETENTION
Information may be retained for:
- Order management
- Taxation and accounting requirements
- Legal obligations
- Fraud prevention
- Dispute resolution
- YOUR RIGHTS
You may request:
- Access to information
- Correction of inaccurate information
- Deletion of information (subject to legal obligations)
- Withdrawal of marketing consent
- CHILDREN'S PRIVACY
Our services are not intended for individuals below 18 years of age.
- POLICY UPDATES
CultureeDitiz reserves the right to amend this Privacy Policy without prior notice.
- CONTACT DETAILS
Fynzon Tech India Private Limited