ELIGIBLE RETURNS
Returns or exchanges may be requested within 7 days from delivery for:
- Wrong product received
- Manufacturing defects
- Damaged products
- Wrong size supplied.
ONE-TIME SIZE EXCHANGE
MOODAAZ provides one-time size exchange subject to:
- Availability of stock
- Product being unused
- Original tags remaining intact.
CONDITIONS FOR RETURNS
Products must:
- Be unused
- Be unwashed
- Be unworn
- Have original tags attached
- Have original packaging intact.
NON-RETURNABLE PRODUCTS
Returns shall not be accepted where:
- Product has been worn
- Product has been washed
- Product carries perfume smell
- Makeup stains are found
- Deodorant marks are present
- Product has been altered
- Tags are removed
- Product is damaged by improper handling.
COLOR VARIATIONS
Minor differences arising from:
- Device screens
- Lighting conditions
- Photography
shall not constitute defects.
SIZE TOLERANCE
Measurements may vary by ±1 inch.
Such variations shall not be treated as manufacturing defects.
REFUNDS
Approved refunds shall be processed through:
- Original payment method
- Store credits, where applicable
Refunds may take 7–10 business days.
RIGHT TO REJECT
MOODAAZ reserves the right to reject returns in case of:
- Fraudulent claims
- Excessive returns
- Violation of this policy.

Return Policy